Last updated April 24, 2026

This Privacy Notice for Ascend Digital Services ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at https://ascendigitalservices.com or engage with us in other related ways.

Questions or concerns? Contact us at support@franeva.com.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information you voluntarily provide when you express interest in our services or contact us. This may include: names, phone numbers, email addresses, mailing addresses, job titles, and contact or authentication data. We do not process sensitive personal information.

We automatically collect certain information when you visit our site, including IP address, browser type, device characteristics, and usage data. We may use cookies and similar tracking technologies โ€” see our Cookie Policy for details.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide and improve our services, communicate with you, prevent fraud, and comply with law. We may also process it with your prior explicit consent. Specific purposes include requesting feedback, protecting our services, identifying usage trends, and saving vital interests.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your information when we have a valid legal reason. For EU/UK users, we rely on: Consent, Legitimate Interests, and Legal Obligations as defined under GDPR and UK GDPR. For Canadian users, we rely on express or implied consent and applicable PIPEDA exceptions.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share information during business transfers (mergers, acquisitions). We have not sold or shared personal information to third parties for commercial purposes in the past 12 months and will not do so in future.

5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies. For full details see our Cookie Policy: https://ascendigitalservices.com/cookie-policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfil the purposes described in this notice, unless a longer period is required by law. When no longer needed, we delete or anonymise it.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organisational security measures. However, no electronic transmission over the internet can be guaranteed 100% secure. You access our services at your own risk.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18. By using our services, you confirm you are at least 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, or to withdraw consent. To exercise these rights, submit a data subject access request or email support@franeva.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals as no uniform standard has been finalised. California law requires us to note this.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Colorado, Connecticut, Virginia, or other covered states, you may have additional rights including: right to know, access, correct, delete, obtain a copy of, and opt out of the sale or sharing of your personal data. To exercise these rights, submit a data subject access request.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We encourage you to review it frequently.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Ascend Digital Services

7726 Gunston Plz #72, Lorton, VA 22199, United States

support@franeva.com  ยท  +1.571.331.1436

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Submit a data subject access request to review, update, or delete the data we hold about you.